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Guarantees & Return Policy

By purchasing the product from our company (hereinafter the Seller), you can expect compliance with the warranty obligations, including warranty and post-warranty service. The warranty also applies to all services provided by our company's technical specialists.
If you discover any malfunction of the product during the warranty period, you need to fill out a complaint form and send it to the manufacturer's service centers specified in the warranty card or in the user manual. You can also request assistance in organizing maintenance and repair at the manufacturing factory from our specialists:
  • Warranty repair is free of charge.
  • The customer will pay for the delivery and repair costs if the product's malfunction is due to the customer's fault.
All issues relating to the replacement and return of the equipment shall be resolved in full accordance with Russian legislation.
Equipment of adequate quality is not subject to replacement or return, according to paragraph 11 of the List of non-food items of adequate quality not subject to return or replacement for similar goods.
The decision concerning the return, replacement, or repair of defective equipment is made by the manufacturer of the equipment and is implemented through the seller or through a service center chain.

All AlcaPlast products

The group "New Technologies" offers for review the products of the plant AlcaPlast: hidden installation systems, mounting frames, control buttons and sensors, toilet seats, drainage gutters, drain ladders, drainage channels
  • Hidden installation systems AlcaPlast
    Hidden installation systems
    AM1115/1000 Renovmodul Slim, AM1112 Basicmodul Slim, AM112W, etc.
  • Control buttons and sensors AlcaPlast
    Control buttons and sensors
    M1745, M1743, etc.
  • Mounting frames AlcaPlast
    Mounting frames
    A104AVS/1200, A104AVS/1120, etc.
  • Toilet seat AlcaPlast
    Toilet seat
    A67SLIM, A64SLIM, etc.
  • Drainage gutters AlcaPlast
    Drainage gutters
    APZ9 Simple, APZ8 Simple, etc.
  • Drain ladders AlcaPlast
    Drain ladders
    MPV016, MPV015, etc.
  • Drainage channels AlcaPlast
    Drainage channels
    AVZ101R-R101S, AVZ-R101, etc.
  • Flexible connections AlcaPlast
    Flexible connections
    A97SN, A97L, etc.
  • Siphons AlcaPlast
    Siphons
    A502, A501, etc.
  • Industrial stainless steel drainage AlcaPlast
    Industrial stainless steel drainage
    APR1-P109, APR1-P1010, etc.
  • Fittings AlcaPlast
    Fittings
    A18 3/8″, A18 3/2″
  • The metal of the program AlcaPlast
    The metal of the program
    A4320BLACK, A400BLACK, etc.
  • Grilles for the pool AlcaPlast
    Grilles for the pool
    AP4-R, AP4, etc.
  • Accessories AlcaPlast
    Accessories
    A991-40, A991-20, etc.

NEW TECHNOLOGIES GROUP

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